The international engineering and construction company M+W Group has set its sights on expanding the high-tech service business in Europe. Dresden-based subsidiary M+W Integrated Solutions will be taking on full customer support. The service range will include:
- Plant reconstruction and extension during production
- Installation, commissioning and servicing for high-tech equipment
- Testing and repairing miles of plant pipelines and cable systems
- Certification and acceptance testing
- Expert leasing and training
Customers for these high-quality services mainly come from the semiconductor, photovoltaics and other high-tech industries, and also science and research. M+W Integrated Solutions combines the many years of experience in high-quality services shared by the group into service packages individually matched to customer requirements. Clients will especially benefit from a single point of contact well-versed in the needs of each customer, a contact backed up by the whole global M+W Group network if needs be. This will provide customers with a rapid response with specialist high-tech expertise while tapping into additional cost-saving potential from central corporate purchasing.
Hook-up services competence centre
M+W Integrated Solutions also has a specialised competence centre for hook-up services staffed by around a hundred and fifty specialists at its Dresden location. The centre uses standardised procedures in planning and scheduling high-tech equipment procurement and installation, and hooking the equipment up within network infrastructures. The expertise available at the centre for controlling processes is also available for customers in the US and Asian markets. Currently, M+W Integrated Solutions supports hook-up projects in Germany, Italy, France, Malaysia, Russia and Vietnam.
“After completing and commissioning a project, our customers require specialist services such as starting up individual production lines, revamping and reconstruction,” said M+W Group CEO Jürgen Wild. “Combining our service capability for long-term customer service with one single permanent point of contact was a logical step.”